Policies

This Privacy Policy explains how personal information is collected, used, and protected when you use this website.

1. Information Collected
The Site may collect:

• Personal information (name, email, address, payment details)

• Order information

• Device and browser information

• Cookies and usage data.

2. How Information Is Used
Information may be used to:

• Process and fulfill orders

• Communicate with you

• Improve website functionality

• Prevent fraud or misuse

• Maintain records for legal and tax purposes

3. Sharing of Information
Information may be shared with:

• Payment processors

• Shipping carriers

• Website hosting services

• Legal authorities, if required

Information is never sold to third parties.
4. Cookies
Cookies may be used to improve your browsing experience and analyze site performance. You may disable cookies in your browser settings.
5. Data Security
Reasonable administrative, physical, and technical safeguards are used to protect your data.
No method of transmission is 100% secure; therefore, absolute security cannot be guaranteed.
6. User Rights
Depending on your jurisdiction, you may have rights to:

• Access your personal data

• Request corrections

• Request deletion

• Opt out of marketing communications

7. Children’s Privacy
This Site is not intended for individuals under 13 years old.
No personal data is knowingly collected from children.
8. Changes to Policy
This Policy may be updated periodically. Changes will be posted with a new “Last Updated” date.
9. Contact
Questions regarding this Policy may be sent to:
Email: dreamcatchingart@gmail.com

Please read these Terms of Service (“Terms”) carefully. By accessing or using this website (“Site”), you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, you may not access or use the Site.

1. Intellectual Property Rights

All content on the Site, including but not limited to artwork, images, graphics, text, logos, product designs, videos, digital downloads, and other materials (“Content”), is owned by or licensed to the website owner and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any Content without prior written permission.

2. Permitted and Prohibited Use

You may use the Site for lawful purposes only.

You agree not to:

• Use the Site in any manner that could disable, damage, or impair the Site.

• Attempt to gain unauthorized access to the Site or its systems.

• Copy, scrape, harvest, or download Content for any commercial purpose without permission.

• Use the Site to engage in fraudulent, abusive, or unlawful activities.

The website owner reserves the right to restrict or terminate your access if misuse is detected.

3. E-Commerce and Payment Terms

If the Site offers products or services for sale, the following terms apply:

• Prices are listed in U.S. Dollars unless otherwise stated.

• Payments must be made using the approved payment methods displayed at checkout.

• Orders are subject to acceptance and availability.

• Refunds, returns, and cancellations are governed by the Refund Policy available in the Legal Center.

• The website owner reserves the right to refuse or cancel any order suspected of fraud or misuse.

4. Shipping

Shipping timelines, carriers, locations served, packaging details, and delivery expectations are outlined in the Shipping Policy available in the Legal Center.

5. Limitation of Liability

The Site and its Content are provided “as is” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, the website owner is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site, inability to use the Site, or reliance on any Content.

This includes damages related to:

• Loss of data

• Loss of revenue

• Service interruptions

• Product defects beyond the owner’s control

Some jurisdictions do not allow certain limitations, so portions of this section may not apply.

6. Account Registration and Termination

If the Site allows accounts:

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate and complete information.

• The owner reserves the right to suspend or terminate accounts for violations of the Terms, fraudulent behavior, or misuse of the Site.

• You may delete your account at any time by contacting customer support.

7. Dispute Resolution

Any disputes arising out of or relating to the Site, products, or services shall first be addressed through good-faith negotiation.

If unresolved, disputes shall be resolved by binding arbitration in the state where the website owner is legally based.
Users waive their right to bring class actions or class arbitration.

8. Governing Law

These Terms are governed by and interpreted under the laws of the State of [Insert State], without regard to conflict-of-law principles.

9. Privacy Policy

Your use of the Site is also governed by the Privacy Policy, which explains how personal information is collected, used, and protected.
The Privacy Policy is accessible in the Legal Center.

10. Amendments

The website owner may revise these Terms at any time. Updates will be posted on this page with a new “Last Updated” date.
Continued use of the Site after changes constitutes acceptance of the revised Terms.

1. Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos.
A replacement or refund may be offered depending on availability.

2. Returns
Returns must be sent back within 14 days of delivery.
Items must be in original condition and packaging.
Buyers are responsible for return shipping costs unless the item was defective.

3. Custom and Commissioned Artwork
Custom and commissioned artwork is non-refundable once work has begun or materials have been purchased.

4. Digital Products
Digital downloads are non-refundable once delivered.

5. Lost or Delayed Packages
Please refer to the Shipping Policy.
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SHIPPING POLICY
1. Processing Times
Artwork and product processing times vary. Estimated timelines will be provided during checkout.
2. Shipping Methods
Orders are shipped using the carriers available at checkout.
Tracking numbers will be provided where applicable.
3. Customs & Duties
Buyers are responsible for customs fees, import taxes, and brokerage charges for international shipments.
4. Incorrect Addresses
Orders shipped to incorrect addresses provided by the buyer are not eligible for free replacements or refunds.
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DIGITAL DOWNLOAD POLICY
This Digital Download Policy explains how digital products are delivered, used, and refunded when purchased through this website (“Site”). By purchasing or accessing any digital content, you agree to the terms outlined below.

1. Nature of Digital Products
Digital items are delivered electronically and do not involve physical shipping.
Examples include (but are not limited to):

• Printable files

• E-books or PDFs

• Digital artwork

• Downloadable guides or templates

• Any file sent via download link

All digital products are for personal use unless otherwise stated.

2. Delivery of Digital Items
After completing your purchase:

• You will receive an email with a download link,
  or

• You will be taken to a download page immediately after checkout,
  or

• The file will be available in your user account if you created one.

If you do not receive your download, please contact us at:
Email: dreamcatchingart@gmail.com

3. No Returns, Exchanges, or Refunds.
Because digital products cannot be “returned” once downloaded or accessed, all digital sales are final.
Refunds are not offered on digital items unless:

• The file is defective or corrupted

• You purchased the same item twice by accident

Proof may be required.
All other refund requests will be declined in accordance with this policy.

4. File Issues or Technical Problems
If you experience:

• Difficulty opening the file

• A broken download link

• A corrupted or incomplete file

Please contact us for assistance. Replacement files will be provided when applicable.

5. License & Usage Rights
Unless otherwise stated, digital products are provided under a personal-use-only license.
You may not:

• Resell

• Share

• Redistribute

• Upload publicly

• Claim the digital file or artwork as your own

• Use the content for commercial purposes without written permission

Violations may result in account termination or legal action.

6. Copyright
All digital downloads are protected under copyright law. Ownership of copyright remains with the creator and is not transferred upon purchase.
You receive a license to use, not ownership of the file itself.

7. Updates to Digital Files
If a digital file is updated, improved, or corrected:

• Customers may receive the updated version at the website owner’s discretion.

• Updates are not guaranteed unless explicitly stated on the product page.

This Cookie Policy explains how this website (“Site”) uses cookies and similar tracking technologies to improve your browsing experience, analyze site performance, and support essential website functions.
By continuing to use the Site, you consent to the use of cookies as described in this Policy.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and understand how users interact with the Site.
Cookies may be:

• Session Cookies: Temporary and deleted when you close your browser.

• Persistent Cookies: Remain on your device until deleted or expired.

• First-Party Cookies: Placed directly by this Site.

• Third-Party Cookies: Placed by external services integrated into the Site (such as analytics or payment processors).

2. Types of Cookies We Use
a. Essential Cookies
These cookies are required for the Site to function. They enable core features such as page navigation, secure areas, shopping carts, and checkout.
You cannot opt out of essential cookies.
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b. Performance and Analytics Cookies
These cookies collect information about how visitors use the Site—pages visited, time spent, errors encountered—to help improve performance and user experience.
Examples include Google Analytics or Wix analytics tools.
 
c. Functional Cookies
These cookies remember your preferences (such as language or region) and enhance site functionality.
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d. Advertising and Marketing Cookies
These cookies may be used to deliver relevant ads or track marketing effectiveness.
The Site may use tools such as Facebook Pixel, Google Ads, or Wix Marketing Integrations.
3. Third-Party Cookies
Third-party service providers—such as payment processors, shipping tools, analytics platforms, and social media networks—may place cookies on your device when you use the Site.
These providers include, but are not limited to:

• Wix

• Google Analytics

• Facebook/Meta

• PayPal or Wix Payments

• Other integrated apps or plugins

We do not control third-party cookie behavior and recommend reviewing their individual privacy policies.
4. How to Manage Cookies
Most web browsers allow you to manage or delete cookies through browser settings.
You may:

• Block cookies

• Remove existing cookies

• Set browser alerts when cookies are being sent

Please note:
Disabling certain cookies may impact the functionality of the Site, including checkout, account login, or content display. For instructions, consult your browser’s help section.
5. Cookie Consent Banner
Depending on your location, you may see a cookie consent banner when you first visit the Site. This allows you to accept or manage non-essential cookies based on your preferences. Wix may automatically provide cookie banner options depending on your region.
6. Updates to This Policy
This Cookie Policy may be updated from time to time to reflect changes in technology, legal requirements, or website functionality. The “Last Updated” date at the top of this page will reflect the most recent revision.
7. Contact Information
For questions about this Cookie Policy, please contact:
Email: dreamcatchingart@gmail.com